Well-respected fund services client's transfer agency team seeks a Client Service Consultant to join them. This role has a focus on the client onboarding function.
Responsibilities:
- Manage client onboarding process, account creation for individuals and legal entities
- Verify DocFox authorised daily, and necessary FICA requirements met before loading investor
- Verify client accounts are approved, authorised in Docfox
- Investigate outstanding documents with Client, provide Clients with regular feedback
- Create new clients and update all tags
- Correctly capture all regulatory classifications (FATC, OECD, ASISA, SARB)
- Correctly capture all tax classifications (DWT, IWT) ensure clients tax details are recorded
- Ensure daily individual checklist are updated by administrators and handed to Team Leader for final sign-off
- Liaise with compliance and Internal audit, ensure adherence to FICA RMCP
- Review and submit all High-Risk clients to Compliance
- Review static data change requests, perform relevant client call backs to verify changes
- Implement and maintain process controls using workflow management
- Ensure all items have relevant comments for audit purposes and escalate aged items
- Ensure there is no aged items in individual queues
- Review all current clients and amend if FICA requirements are not met
Location: | Cape Town, Southern Suburbs |
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Job type: | Permanent |
Emp type: | Full-time |
Salary type: | Annual |
Salary: | Negotiable |
Job published: | 07/10/2024 |
Job ID: | 54937 |