Our Fintech client is seeking a Reconciliations Specialist to be a critical member of the Financial Operations team, responsible for maintaining the integrity of loan portfolio data across all systems. In this role you will own the end-to-end reconciliation process, resolve exceptions, support escalated customer queries, and work cross-functionally with Technology and Data Science teams to drive accuracy, automation, and continuous improvement.
What you will be doing:
- Execute daily end-to-end reconciliation of loan portfolios, ensuring all positions are balanced and signed off within agreed SLAs.
- Perform detailed data validation to ensure accuracy, completeness, and consistency of data across multiple systems.
- Identify, investigate, and resolve reconciliation discrepancies in a timely manner, maintaining a clear exceptions log and escalation trail.
- Manage the reconciliation of individual loan accounts, including repayments, interest calculations, and fee adjustments.
- Act as subject matter expert for escalated customer queries relating to loan discrepancies, providing clear and accurate resolution.
- Investigate and rectify complex or non-performing loan issues, including interest discrepancies, refunds, and manual adjustments.
- Partner with the Technology team to resolve system discrepancies, automate manual reconciliation processes, and improve data feeds.
- Collaborate with Data Science to identify patterns in data exceptions, enhance data quality, and validate model-driven adjustments.
| Location: | Cape Town (Remote) |
|---|---|
| Job type: | Permanent |
| Emp type: | Full-time |
| Salary type: | Annual |
| Salary: | Negotiable |
| Job published: | 25/06/2026 |
| Job ID: | 77291 |