Job Description

A client-centric financial planning team seeking the assistance of a Trust Officer Assistant to join their team. Lovely, stable and experienced team based in the Somerset West.

Responsible for admin support for the Trust Officers handle follow-up correspondence with clients, beneficiaries and third-party providers, liaise with internal department ensure investment and payment instructions accurately and timeously actioned. 

Responsibilities: 

• Responsible for local and offshore investment instructions, redemptions, switches, Retirement Annuity and Living Annuity transfers, prepare relevant documents, submit and follow up on instructions, and confirm with clients
• EFT payments to and on behalf of clients, prepare, verify and capture payments on internal system                                       
• Audit debit balances and assist Trust Officer with corrections 
• Onboard new clients, review and load client take on documents
• Quarterly invoicing for ad hoc fees
• Prepare trust admin requirements and payments 
• Act as client liaison, respond to and resolve all queries
• Responsible for electronic and filing of investment admin, advisory record keeping as per financial services legislation, ensure compliance 
• Put together client monthly and quarterly reports
• Put together client tax documents 
• General admin support

Requirements:

• Minimum of Matric qualification and ideally some accounting /bookkeeping
• Previous experience in a similar role, proven track record of 3-5 years, unit trust/ local and offshore Investment/ life assurance industry 
• Computer literacy: MS Office suite and excel (intermediate level)
• Able to work independently
• High attention to detail, excellent organisational skills
• Strong problem-solving skills

Please note that if you have not heard from us within 2 weeks of your application, please consider it as unsuccessful for this particular role. Please do though continue to follow us online and apply for suitable opportunities.