Job Description

Are you the kind of leader who thrives on building high-performing teams, improving processes, and creating structure in fast-paced environments?

Our client, a well-established player within the financial services sector, is looking for a Credit Origination Manager to lead a dynamic operational team responsible for delivering exceptional service, driving productivity, and supporting business growth.

This is not a role for someone who simply manages processes. We're looking for a hands-on leader who enjoys developing people, driving change, solving operational challenges, and creating an environment where teams can perform at their best.

What you'll be doing:

You'll take ownership of a sizeable operations team, ensuring workflows run efficiently, service levels are maintained, and operational targets are achieved.

You'll be responsible for:

• Leading, mentoring, and developing a team of analysts, administrators, and graduates
• Driving performance through coaching, accountability, and continuous feedback
• Managing workflow, productivity, and operational capacity
• Implementing and embedding process improvements and operational efficiencies
• Leading change initiatives and ensuring successful adoption across teams
• Maintaining quality standards and ensuring consistent service delivery
• Building strong relationships with internal stakeholders and business partners
• Supporting training, onboarding, and ongoing staff development
• Creating a culture of accountability, collaboration, and excellence

What we're looking for:

We're interested in speaking to professionals who bring:

• A completed degree in Finance, Commerce, Business, or a related field
• At least 5 years' experience leading and managing teams
• Proven experience managing teams of 8 or more employees
• Strong change management and process improvement experience
• Experience within financial services, lending, banking, credit, or a related industry would be highly advantageous
• Strong financial acumen with the ability to interpret financial information and understand commercial drivers
• Excellent leadership, communication, and stakeholder management skills
• The ability to balance people leadership with operational delivery

Who you are:

You are a natural leader who enjoys helping others succeed.

You know how to create structure, improve performance, and build engaged teams. You're comfortable navigating change, solving problems, and making decisions in a fast-moving environment. Most importantly, you understand that exceptional operational execution is a critical driver of business success.

Why consider this opportunity?

This is an opportunity to join a growing organisation where your impact will be visible. You'll play a key role in shaping operational performance, developing future talent, and contributing to the continued success of the business. If you're looking for a role where you can combine leadership, operational excellence, and strategic impact, we'd love to hear from you.

If you don’t hear back from us within 2 weeks of applying, please consider your application unsuccessful. But stay in touch, follow us online and keep an eye out for future opportunities.